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Order processing takes 1-5 days. US shipping is about 7-15 working days, and other areas are about 10-20 working days.

Yes. Annetoys offers free shipping on orders of $59 or more after coupons or discounts are applied.

Yes. Orders are shipped in plain, discreet packaging. The package does not show sexual words, product descriptions, or obvious outside branding.

After your order ships, you will receive a shipping confirmation email with your tracking number. You can track it at 17TRACK.

Please contact support@annetoys.com with your order number, the email address used at checkout, and your delivery postcode. Do not send payment-card details by email.

Annetoys has a 30-day return policy. Eligible items must be unused, with tags, in original packaging, and with receipt or proof of purchase.

Contact support@annetoys.com before sending anything back. Approved refunds are issued to the original payment method after the return is received and inspected. Payment providers may require additional processing time.

Please inspect your order when it arrives. If the item is defective, damaged, or incorrect, contact Annetoys immediately.

Enter the code exactly as shown and make sure there are no extra spaces. If it still does not work, contact support.

Customers confirm they are at least the age of majority in their state or province of residence. Annetoys products are intended for adults only.